I really liked the concept and functionality of these bottles. I have no idea if the theory is valid but it sounded reasonable to me and I bought one. At some point, I stopped using it and realized quite a bit of time had passed and the battery had died. I reached out to find out if there was a way to get a new battery. The owner sent out a replacement generator. Oddly enough, it didn't fit my bottle (since they must have made some changes over that time). He sent me out a completely new unit to replace my old one. That's customer service. Greatly appreciated.
It works fantastic and has different colors of light during the cycle. You can see the bubbles of it working. Holds a charge well. I have had it a couple months and accidently broke the glass cylinder. I contacted Level UpWay to order a replacement glass and they are sending a replacement free. Works great and excellent customer service.
Truly an excellent product, very sturdy. Contact customer service about an issue I had due to my own fault and they could not have been nicer.
Really looking forward to get that much more healthier using hydrogen water.
Gerardo C David
Will the vendor, was really committed to fixing this problem for me. He sent me another bottle that didn't leak. I commend Will for very being committed to customer satisfaction!
Karen Y Moulder
I just started using it, but am excited to see any results it may bring to my health.
I just received my hydrogen water boy today. It changed up very quickly and I was able to make hydrogenated water in three minutes. Water tastes great and the bottle does not leak as some reviews said. So far I love it. Looking forward to all the health benefits it is supposed to give.
I bought this bottle as a gift for my husband, and he really seems to like it. It is easy to assemble and use, and the flavor of the water is good. He is very happy with it. My kids accidentally broke the glass and the seller has been very responsive and is helping me get a replacement.
Love my Hydrogen water bottle. I use it every day in the morning. Highly recommend this company. My bottle broke and they sent me a new glass bottle replacement within a week, and it was the best customer service I have had in a while. Please support them.