Privacy Policy

Last updated: 19 October 2024

At Level Up Way LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data, in accordance with applicable laws such as the General Data Protection Regulation (GDPR) for the UK and EU, the California Consumer Privacy Act (CCPA) for the USA, Florida’s privacy regulations, and other relevant data protection regulations. It also explains our GDPR Cookie Policy, Linking Policy, External Links Policy, and Medical Disclaimers related to products containing small parts and glass.

1. Information We Collect

We collect both personal and non-personal data when you interact with our website and services:

  • Personal Information: Name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: Cookies, IP address, browser type, and usage data.

2. Legal Basis for Processing Personal Data (GDPR)

We process personal data based on:

  • Consent: When you voluntarily provide information.
  • Contractual necessity: To fulfill contractual obligations (e.g., processing orders).
  • Legitimate interests: To improve services, prevent fraud, etc.
  • Legal obligation: Compliance with applicable laws.

3. GDPR Cookie Policy

We use cookies to improve your browsing experience and for analytics. Cookies are small text files that are stored on your device to help us enhance your experience. In compliance with GDPR, you have the right to:

  • Consent to Cookies: You will be asked to give explicit consent for non-essential cookies.
  • Manage Cookies: You can adjust cookie settings at any time through your browser or by using our cookie management tool on the website.

For more details, please review our Cookie Policy [Insert Link to Cookie Policy].

4. Your Rights Under GDPR

UK and EU residents have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate data.
  • Right to Erasure: Request deletion of your data.
  • Right to Data Portability: Request your data in a machine-readable format.
  • Right to Object: Object to data processing.
  • Right to Withdraw Consent: Withdraw consent at any time.

5. Your Rights Under CCPA

California residents have the following rights under the CCPA:

  • Right to Know: Access personal data we have collected.
  • Right to Delete: Request deletion of personal data.
  • Right to Opt-Out: Opt-out of the sale of personal data (we do not sell data).
  • Right to Non-Discrimination: No discrimination for exercising privacy rights.

6. Your Rights Under Florida Privacy Law

For Florida residents, data privacy rights follow the guidelines of the GDPR for data protection and handling, where applicable. If your personal data involves interactions with European Union users, you are entitled to the same rights as under GDPR, such as access, deletion, and control of your data. Florida does not yet have a statewide privacy law comparable to CCPA, but all users are protected under US federal regulations for data privacy.

7. Third-Party Privacy Policies

We partner with third-party providers such as Google, Amazon, TikTok, Facebook, and Instagram. These platforms may collect and use your data according to their privacy policies:

8. Affiliate Disclosure

We may engage in affiliate marketing, which means we may earn commissions from purchases made through links on our site. This does not affect the price you pay.

9. Linking Policy

We welcome links to our website provided that:

  • The link does not mislead or imply false information about us.
  • The link is not used in a defamatory or malicious manner.
  • The linked website complies with all relevant laws and does not contain harmful content.

We reserve the right to request the removal of any link to our website.

10. External Links Policy

Our website may contain external links to other websites that are not operated by us. While we strive to link to reputable sources, we are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

11. Anti-Spam Policy (CASL Compliant)

We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive marketing communications from us if you have opted in. You can unsubscribe at any time by clicking “unsubscribe” in our emails or by contacting us.

12. Medical Disclaimer

Some of the products we offer, such as alkaline water bottles or hydrogen generators, contain small parts or glass components. These products may pose a choking hazard or cause injury if broken. Please follow the usage instructions carefully and keep products out of reach of children. We are not responsible for any injuries or damages that result from misuse or mishandling of our products. If you have any medical concerns, consult a healthcare professional before using our products.

Important Medical Notice

The products offered by Level Up Way LLC, including but not limited to alkaline water bottles, hydrogen generators, portable hydrogen devices, and related accessories, are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

Please note the following:

  • Regulatory Disclaimer: The statements made regarding our products have not been evaluated or approved by any regulatory authority, including the U.S. Food and Drug Administration (FDA), the Medicines and Healthcare products Regulatory Agency (MHRA) in the UK, or any other health authority. These products are not classified as medical devices, and no claims regarding health benefits have been substantiated by these regulatory bodies.
  • Consult a Healthcare Professional: If you have any medical condition, are taking medications, are pregnant, nursing, or have concerns regarding your health and well-being, please seek the advice of a qualified healthcare professional before using our products. The use of wellness products should not replace medical treatment or consultation with your doctor.
  • Usage Guidelines: Always follow the specific instructions provided with each product to ensure safe use. Improper use of our products, especially those containing small parts, glass, or other delicate components, could pose risks, including but not limited to choking hazards, injury, or product breakage. Products containing glass should be handled with care, and broken parts should be disposed of safely to avoid injury.
  • No Medical Advice: The content on our website, including any information regarding the potential benefits of using our products, is for informational purposes only and should not be construed as medical advice. We do not provide medical or health-related advice, diagnosis, or treatment recommendations. All content is based on general wellness principles, user feedback, and third-party sources that are not medical professionals.
  • Individual Results May Vary: The effects and benefits of using our products can vary from person to person. Factors such as lifestyle, overall health, and usage practices can impact the outcomes you may experience. We do not guarantee specific results, and any testimonials or product reviews are individual experiences and not representative of guaranteed outcomes for all users.
  • Liability Disclaimer: By purchasing and using our products, you acknowledge that Level Up Way LLC is not liable for any adverse effects, injuries, or damages resulting from the use or misuse of our products. This includes, but is not limited to, physical injuries, allergic reactions, and any issues arising from failure to follow proper usage instructions. You assume all responsibility for the use of the products.
  • Not a Substitute for Medical Treatment: Our products are intended to support overall wellness and are not a substitute for professional medical treatment or therapy. Always consult your healthcare provider before making any changes to your health care regimen, including the use of wellness devices or supplements.

13. How We Protect Your Data

We use industry-standard security measures to protect your personal information, but no system is completely secure. We cannot guarantee absolute data security.

14. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

15. International Data Transfers

Your personal data may be transferred and processed in countries outside your own, including the USA, EU and the UK. We ensure that adequate safeguards are in place, such as Standard Contractual Clauses under GDPR.

16. Changes to This Policy

We may update this policy from time to time. Any changes will be communicated via email or through a notice on our website.

Contact Information

For any questions about this policy or to exercise your privacy rights, please contact us at:

Company Name: LEVEL UP WAY LLC
Business Address: 8120 4th STR N, UNIT 9, ST PETERSBURG, FL 33702, FLORIDA, USA
Email: Levelupway1@gmail.com